20
May
2025
Korean Air offers 24/7 customer care support. One can call whenever one looks for assistance as there are several modes of contacting them, depending on your choice of convenience, like online chat options, phone call, or any other, as per your choice. So, whether you are not even completing the flight,or want to join the SKYPASS, here we will help you with the best ways to connect with the Korean Air Customer Care.
Korean Air phone number is 1-800-438-5000, which is the U.S number, and if you are in Korea, dial 1588-2001 to get assistance with flight booking, or for any other related concerns.
Calling in the U.S.— The phone line is available 24/7, you can request a refund, ask for special assistance, or ask any other general questions as well. Before calling, be sure that you have your reference number ready if you are required to either cancel or make changes to the bookings.
Calling in Korea— By any chance, if you are not able to connect from abroad, then use the phone number (1588), call 02-2656-2001 for baggage-related concerns, flight changes, or for any other queries.
There are certain ways to get connected with Korean Air helpdesk & resolve queries
Open the chatbox on the Korean official website; it is there in the bottom right corner of the app. To connect with a Korean Air Live Person, simply click on the main chatbot option to inquire about any type of upcoming flight-related query. Open the SKYPASS Chatbot on the right side for information about using the miles or any other doubts related to Korean Airlines' frequent flyer program.
Korean Air customer service is reachable on Facebook Messenger as well. Just launch the app and click the ‘new message' button in the upper right corner of the screen. A paper and pencil type symbol, you will get there. Type ‘KOREANAIR' in the search box and then click on the verified profile. This option will take you to a new chatbox where you can ask specific questions about a reservation, flight status, or anything else.
Mail Writing Within 30 Days of Your Flight
If you have faced any problem during your flight with the airlines, then you can choose to write a proper email to Korean Air. The address is
260, Hanueul-gil, Gangseo-gu
Seoul, South Korea
Korean Air Customer, 07505.
Note: The Passenger will get the response within 60 days of receiving your complaint.
Customer Feedback form
Do write to us if you have any issues, compliments to give, or suggestions— feel free to fill out the form on the customer care feedback page online. Scroll to the bottom of the official site page, hit Send us your comments and then follow the on-screen instructions. You need to put your name, contact number, and email address.
Consumer complaints are typically handled in accordance with the Fair Trade Commission's Regulations on Consumer Dispute Resolution.
One can attach photos with your feedback, in case you have issues with your baggage.
If you have time and wish to chat with the Korean Air customer care service department, then download the app to use the Korean Air Live Chat option. This mode of communication is feasible for people who have time to chat about their queries.
For quick, informal inquiries, Korean Air is active on platforms like Twitter (@KoreanAir_KE) and Facebook (@KoreanAirGlobal). Although not suited for personal booking or refund issues, these channels are ideal for general updates or sharing feedback.
If you prefer face-to-face service, you can visit a nearby Korean Air ticket office or airport counter. Staff members are trained to handle everything from check-in support to last-minute booking issues.
You undoubtedly want to discover why you can connect with the airlines. You can be sure that you can contact them with any kind of travel-related question. Regardless of whether you have finished your trip or not, the customer service support team is available to you around the clock, and you will receive the appropriate solution in a short period of time. Read about the several issues you might bring up with Korean Air customer service below.
Korean Air customer service is available around the clock. Flyers can connect in various ways to get their query resolved. However, remember that it will take some time for the airlines to respond. Be patient with your phone call, email, messenger, mobile app, and social media platforms, as every query needs proper investigation and understanding by the airlines.
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